Mission:
Ensure the operational implementation of training projects (both classroom and digital), contribute to the digitalization of the training offer, and support the continuous improvement of learning pathways.
Responsibilities:
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Coordinate the various training digitalization projects: manage the entire lifecycle of digital training content and formats; ensure consistency and integration of tools/platforms.
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Support the implementation of training processes for the group: optimize training pathways, from needs analysis to evaluation; participate in the implementation of innovative instructional design methodologies that comply with quality standards.
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Coordinate project stakeholders.
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Monitor quality and performance.
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Provide instructional support to trainers: support and guide trainers in developing pedagogical skills, advise on methodological choices, and facilitate the transition to digital tools.
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Evaluate training initiatives and ensure continuous improvement: coordinate the implementation of training effectiveness evaluation systems, analyze results, and propose improvement plans.
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Monitor trends and foster innovation by identifying new EDTECH solutions to enrich the training ecosystem.
Profile required:
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Master’s or Bachelor’s degree in instructional design, human resources, or project management.
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Official project management certification.
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Good command of office tools.
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Ability to work cross-functionally and persuade stakeholders.
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Official certification in change management.
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Official certification in digital learning.
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2 to 5 years of experience in a similar role.
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Proficiency in French and English; Dutch is an asset.
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Knowledge and experience in training process and content digitalization.
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In-depth knowledge of project methodology (Agile appreciated).
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In-depth knowledge of JOST processes.
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Significant experience in training project coordination or management, ideally with a strong digital component.
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Strong knowledge of e-learning tools and platforms (LMS, LCMS, TMS, authoring tools, etc.).
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Understanding of pedagogical issues (andragogy, blended learning, adaptive learning).
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Ability to translate business needs into concrete digital solutions.
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Ability to support change and build engagement around innovative projects.
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Strong stakeholder management and interpersonal skills.
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Analytical mindset.
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Negotiation skills.
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Excellent communication, organizational skills, and attention to detail.
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Teaching/coaching abilities.
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Results-oriented with a focus on continuous improvement.